Frequently Asked Questions
Everything you need to know about IVC Carriage gear and services.
What is the typical shipping time for IVC Carriage orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
Do you offer a warranty on your sports equipment?
Yes, all IVC Carriage hardware and performance gear come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure you stay at the top of your game.
What is your return policy for apparel and footwear?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please ensure tags are still attached to receive a full refund or exchange.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you provide team or bulk purchase discounts?
Absolutely. IVC Carriage offers specialized pricing for sports teams, clubs, and schools. Please contact our sales team via the 'Bulk Orders' page for a personalized quote.