Returns & Exchanges

At IVC Carriage, we stand behind the quality of our sports gear and offer a 30-day return window for items in original, unused condition. We are committed to ensuring you have the right equipment to perform at your peak.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the sports equipment in its original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship the Gear

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned gear, we will process your refund or ship your exchange item within 5-7 business days.